ChannelUnity connects directly to your SAP Business ByDesign tenant through its standard web services and manages the full flow of data in both directions.

Materials, Price Lists and Stock out of ByDesign

ChannelUnity reads your materials from ByDesign, along with sales price lists and stock availability by location. Inventory is kept in sync across every channel, with safety stock buffers to stop fast-moving lines from overselling. Product data is mapped to each marketplace’s categories, attributes, variations and listing templates, and you can add marketplace-specific content in ChannelUnity without cluttering your ERP.

Orders and Customers into ByDesign

Every marketplace order is created in ByDesign as a sales order, with the customer found or created as a business partner. It supports:

• Multiple companies, sales organisations and distribution channels
• Ship-from location chosen by channel, country or fulfilment type
• Freight, tax and gross or net pricing handled to match your setup
• Marketplace-fulfilled orders (such as Amazon FBA) handled separately from orders you ship yourself

Deliveries and Tracking back to the Marketplace

When an outbound delivery is posted in ByDesign, ChannelUnity sends the shipment confirmation and tracking details to the right marketplace automatically, including partial shipments. Rejected or cancelled sales order lines are reflected back to the marketplace too.

Invoices, Fees, Refunds and Returns

An order tells you a sale happened, not what you were actually paid. Depending on your configuration, ChannelUnity can raise customer invoices in ByDesign that include marketplace commission, FBA and other fees, create refund invoices when money goes back to the buyer, and record marketplace customer returns. Marketplace finance flows into your accounts rather than a spreadsheet. Read more about syncing marketplace financial data.

Amazon FBA and 3PL Logistics

For more complex supply chains, ChannelUnity can keep ByDesign stock aligned with Amazon FBA inventory, handle stock transfers into FBA, and connect ByDesign deliveries to third-party logistics warehouses, sending confirmations back so ByDesign always reflects what has physically shipped.

Your Web Store Can Be a Channel Too

Run Shopify, BigCommerce or Magento alongside ByDesign? ChannelUnity can treat your store exactly like a marketplace, fed from ByDesign with orders flowing back the same way, making it simple to launch extra storefronts for new brands or regions. Learn more about ecommerce to ERP integration.